Effective Date: [Insert Date]
Last Updated: [Insert Date]
1. Introduction
We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our platform. It is compliant with UK GDPR, the Data Protection Act 2018, and other relevant Scottish and UK privacy laws.
By using our platform, you agree to the collection and use of your data as outlined in this policy.
2. Information We Collect
We may collect and process the following data:
A. Information You Provide
• When you create an account: Name, email, phone number, address, business details (for service providers).
• When you post or respond to job listings: Job descriptions, quotes, messages, and reviews.
• When you make payments: Billing details (processed securely by third-party payment providers).
• When you contact us: Customer support inquiries and feedback.
B. Information We Collect Automatically
• Device & usage data: IP address, browser type, operating system, time spent on the platform.
• Cookies & tracking: We use cookies to enhance your experience and track website performance (see Section 6).
3. How We Use Your Information
We use your data to:
✅ Provide and improve our services.
✅ Connect customers with service providers.
✅ Process payments securely.
✅ Ensure platform safety and prevent fraud.
✅ Communicate updates, promotions, or important notices.
✅ Comply with legal obligations.
We do not sell your personal data to third parties.
4. Legal Basis for Processing Data
We process your data based on:
🔹 Contractual necessity: To provide the services you signed up for.
🔹 Legitimate interest: To improve and secure the platform.
🔹 Legal obligations: Compliance with tax, fraud prevention, and other laws.
🔹 Consent: For marketing communications (you can withdraw at any time).
5. Who We Share Your Data With
We may share data with:
• Service providers & customers (as necessary for job listings and communication).
• Payment processors (to facilitate transactions securely).
• Legal authorities (if required by law for fraud prevention or legal proceedings).
All third parties must comply with UK GDPR and data protection laws.
6. Cookies & Tracking Technologies
We use cookies to:
• Remember your preferences.
• Track website performance.
• Improve your browsing experience.
You can manage cookies through your browser settings.
7. Data Security & Retention
🔐 We implement strict security measures to protect your data.
📅 Data is stored only as long as necessary for legal and business purposes.
8. Your Rights Under UK GDPR
Under UK GDPR, you have the right to:
✔ Access your data
✔ Correct inaccurate information
✔ Request deletion of your data
✔ Restrict processing
✔ Object to data use for marketing
✔ Request data portability
To exercise your rights, email us at [insert contact email].
9. Changes to This Policy
We may update this Privacy Policy from time to time. You will be notified of significant changes.
10. Contact Us
For any privacy-related inquiries, please contact:
📧 Email: [insert email]
📍 Address: [insert company address]